Terms of Service

Agreement to Terms

These Terms of Service constitute a legally binding agreement between you and Arrimo Adv Agency Inc., operating as Arrimo Advance, concerning your access to and use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use our services.

Definitions

For the purposes of these Terms:

• Company, We, Us, or Our refers to Arrimo Adv Agency Inc.
• Services refers to all services, products, and solutions provided by the Company
• Website refers to www.arrimoadvance.mom and all associated web properties
• Client or You refers to the individual or entity accessing or using our Services
• Agreement refers to these Terms of Service and any other applicable agreements

Services Description

Arrimo Advance provides professional computer systems design, software development, IT consulting, and related technical services. The specific scope, deliverables, timelines, and pricing for services will be detailed in separate service agreements or statements of work.

Eligibility

You must be at least 18 years of age and have the legal capacity to enter into binding contracts to use our Services. By using our Services, you represent and warrant that you meet these eligibility requirements.

Account Registration

Certain features of our Services may require you to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized access or security breach

Intellectual Property Rights

Unless otherwise specified in a separate agreement, all intellectual property rights in our Services, including but not limited to software, designs, documentation, trademarks, and content, remain the exclusive property of Arrimo Advance or our licensors.

Client Materials

You retain all rights to materials, data, and content you provide to us. By providing such materials, you grant us a limited license to use them solely for the purpose of delivering the agreed-upon Services.

Work Product

Ownership of custom work product developed specifically for you will be addressed in the applicable service agreement. Generally, upon full payment, you will receive the agreed-upon rights to deliverables as specified in your contract.

Payment Terms

Payment terms, including fees, payment schedules, and accepted payment methods, will be specified in your service agreement. General payment provisions include:

• All fees are quoted in Canadian Dollars unless otherwise specified
• Payment is due according to the schedule outlined in your agreement
• Late payments may incur interest charges and service suspension
• All fees are non-refundable unless otherwise stated in writing
• You are responsible for all applicable taxes

Service Level and Support

We strive to provide high-quality services and maintain system availability. Specific service level commitments, support hours, and response times will be detailed in your service agreement or support contract.

Client Responsibilities

To enable us to provide effective services, you agree to:

• Provide timely access to necessary systems, data, and personnel
• Respond promptly to requests for information or approvals
• Maintain appropriate backups of your data
• Comply with all applicable laws and regulations
• Use our Services only for lawful purposes
• Not attempt to reverse engineer, decompile, or disassemble our software

Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our business relationship. This obligation survives the termination of our agreement.

Data Protection and Privacy

We are committed to protecting your data and privacy. Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Warranties and Disclaimers

We warrant that our Services will be performed in a professional and workmanlike manner consistent with industry standards. However:

• Services are provided on an as-is and as-available basis
• We do not warrant that Services will be uninterrupted or error-free
• We disclaim all other warranties, express or implied, including merchantability and fitness for a particular purpose
• We do not warrant that our Services will meet all your requirements

Limitation of Liability

To the maximum extent permitted by law:

• Our total liability for any claims arising from or related to our Services shall not exceed the amount paid by you for the specific Services giving rise to the claim in the 12 months preceding the claim
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• We shall not be liable for any loss of profits, revenue, data, or business opportunities
• These limitations apply regardless of the legal theory of liability

Indemnification

You agree to indemnify, defend, and hold harmless Arrimo Advance, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content or materials you provide to us

Term and Termination

These Terms remain in effect while you use our Services. Either party may terminate the relationship according to the terms specified in the applicable service agreement. Upon termination:

• You must cease all use of our Services
• You remain obligated to pay for Services rendered prior to termination
• Provisions that by their nature should survive termination will continue in effect
• We will return or destroy your confidential information as requested

Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the Last Updated date. Your continued use of our Services after such changes constitutes acceptance of the modified Terms.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Toronto, Ontario.

Dispute Resolution

In the event of any dispute arising from these Terms or our Services, the parties agree to first attempt to resolve the matter through good faith negotiations. If negotiations fail, the parties may pursue mediation before resorting to litigation.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with any service agreements, statements of work, and our Privacy Policy, constitute the entire agreement between you and Arrimo Advance regarding the use of our Services and supersede all prior agreements and understandings.

Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms without restriction.

Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Contact Information

For questions or concerns regarding these Terms of Service, please contact us:

Acknowledgment

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.